Changes to online membership sales administration fee
EFCL administration fee to increase May 15
The EFCL sells community league memberships to individuals and families on our website and charges an administrative fee on each transaction. In order to cover the increased costs associated with these online community league membership sales, the Board of Directors of the EFCL has approved an administration fee increase to $5.00.
- This increase takes effect on May 15, 2015
- This fee will continue to be charged to those using the site, not the league
- This fee change does not affect what leagues receive from memberships sold on EFCL’s website. The leagues will continue to receive the full amount charged for their memberships purchased through our online store.
- Leagues receive notifications of every membership sold on the EFCL site, and control who on their board receives those notifications.
Why we’re making this change
The EFCL’s online membership purchases have proven to be very popular for individuals and for leagues. Individuals in a hurry, looking for an immediate response, or having trouble connecting with the league, can purchase their membership online quickly and easily and have their card is e-mailed to them right away. Busy league volunteers have found it convenient to refer their members to the EFCL site instead of trying to connect outside of league events. Reporting/tracking of sales has also improved. Notification of sales goes to whomever the league directs, and membership sale reports are generated at the click of a button.
In 2013, the EFCL processed 401 online membership sales in the first quarter. In 2014, we processed 1,263 in that same period and in 2015 there were 1,992. The EFCL expects the number of online membership sales to continue to grow.
Due to the increased demand by members and leagues for this service, the amount of administration at the EFCL has increased. From reconciling the funds we take in, paying money out to the leagues, assisting the buyers with questions/issues around their purchases, helping an always-changing league volunteer base to understand and access their membership sales information, and to updating/upgrading our technology to accommodate this demand, the current $2.00 fee collected by the EFCL does not come anywhere close to covering the costs to run this service.
The EFCL wants to get this money out to the leagues faster. If a league has signed up for direct deposit, EFCL Finance deposits money from membership sales into that league’s account monthly. If not, Finance has been calculating money owed twice a year and adjusting the invoices to the leagues (May for membership supplies, and September for annual dues). With the increase in the amount of money being handled, the EFCL is looking to increase that to quarterly.
Who to contact
If your league does not currently have a direct deposit account set up with the EFCL, contact firstname.lastname@example.org for set-up so your league can be paid for your sales each month. If you have any other questions, please contact the EFCL office at 780.437.2913 or email email@example.com.