EFCL and Communal Partnership
EFCL is proud to partner with Communal to provide a free membership management solution to all Community Leagues in Edmonton. Communal is a modern and easy-to-use software solution for Community Leagues to manage their League memberships. Provided for free from the EFCL to all Community Leagues, Communal is a great way to manage your League’s membership data. Learn more about Communal. Communal is an Alberta-based organization.
New FINTRAC Regulations
You may have recently received an email from Communal asking you to update your information on the platform. This is due to a new set of regulations from the Government of Canada’s FINTRAC (Financial Transactions and Reports Analysis Centre of Canada) branch that requires Stripe (Communal’s payment processor) to register as a money services business in Canada. Stripe is one of the world’s largest payment processors working with global organisations like Amazon, Apple, and so many more.
These regulations aim to help protect against online banking fraud and money laundering, protecting your organisation.. You can find more information about these changes on Communal’s website, but if you need help completing the requirements , we have a list of templated responses and suggestions below .
- For the legal obligation Know Your Customer, you must upload a photo ID for your organisation representative. You can find out who your representative is by navigating to the General Settings page in Communal. (name of representative).
- Provide a picture of your Driver’s License or Passport by submitting it in the General Settings page of your Communal account.
- Please provide a brief description of your organisation and what type of products you sell on Communal.
- A template response could be: “We sell memberships to Community Leagues in Edmonton, these memberships allow the purchasers to take part in local, low-cost recreation.”
- Please verify all Directors have been provided in the General Settings page in Communal and that you have an acceptable document that matches these directors exactly. You must include each directors, name, phone number, address, title, and role as well as your representatives birthdate (board information)
- Please note that the names on the document must match exactly the names in Communal. If they don’t then your account will not be verified.
Frequently Asked Questions, on How to Work Within Your Instance, Going Forward
- Active vs Inactive Accounts
- Resending a Membership Card
- Updating an Email Address
- Resending a digital membership card from an admin perspective
- How to assign a membership manually
- Creating admin accounts
- Viewing and downloading payout reports
- Linking to a website or social media
- Adding family members