Privacy Policy

Edmonton Federation of Community Leagues (EFCL)

Last updated: January 22, 2026

The Edmonton Federation of Community Leagues (“EFCL,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website: https://efcl.org.

This Privacy Policy explains how we use, collect, disclose, and safeguard personal information in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA).

1. Information We Collect

We limit the collection of personal data to what is strictly necessary for our operations and services.

a) Information you provide voluntarily

After submitting forms on our website or subscribing to our communications, we may collect your:

  • Name
  • Email address
  • Phone number
  • Community League or organizational affiliation
  • Contact details for Community League board members or representatives
  • Any additional information you choose to provide

b) Online payments

When you make a purchase or payment through our website, limited personal information may be collected to process the transaction, such as your:

  • Name
  • Email address
  • Billing details (excluding card numbers used for the payment)

The EFCL does not store or retain credit card numbers or payment card details in full.

All payment transactions are processed securely by Stripe, a third-party payment processor.

c) Website usage information

We collect limited amounts of information about how visitors interact with our website. This may include details about a user’s:

  • Pages visited and time spent thereon
  • Browser used and device type
  • General geographic location (narrowed only to city or region)

This information is collected automatically and synthesized in aggregate.

2. How We Use Your Information

We use personal information for the following purposes:

  • Responding to inquiries and requests
  • Communicating directly with individuals or organizations who contact us
  • Administering EFCL programs, services, and operations
  • Processing payments and transactions
  • Improving website functionality and user experience
  • Sending newsletters, updates, and operational communications to individuals who have subscribed to receive them or who are Community League board members or organizational representatives

We do not disclose any personal information to Community League members, partners, or affiliated third parties without consent, except when required or permitted by law.

We do not sell personal information.

3. Forms and Communications

Information submitted through our website forms is transmitted securely and is accessible only to authorized EFCL staff for the purposes described within this policy.

4. Analytics and Website Monitoring Tools

EFCL uses third-party tools to understand website usage and improve website performance.

Google Analytics

Google Analytics helps us understand how visitors interact with our website. Information may be processed on servers located outside of Canada and is subject to Google’s privacy policies.

Microsoft Clarity

Microsoft Clarity provides aggregated usage data, such as heatmaps and session insights, to help us improve website usability. Clarity is configured to mask sensitive form fields and does not intentionally collect personal identifiers such as names, email addresses, or phone numbers.

EFCL does not receive personally identifiable information from these tools.

6. Cookies

Our website uses cookies and similar technologies to support essential website functionality and analytics. Cookies help us understand how our site is used and improve the user experience.

You may adjust your browser settings to disable cookies; however, some website features may not function properly.

7. Data Storage and Security

We take reasonable administrative, technical, and physical safeguards to protect personal information against loss, unauthorized access, disclosure, or misuse, including:

  • Secure website hosting and encrypted connections (SSL)
  • Role-based access controls
  • Use of reputable third-party service providers

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Retention of Information

Personal information is retained only for as long as necessary to fulfill the purposes for which it has been collected, or as required by law.

9. Access and Correction

You may request access to, or correction of, your personal information held by EFCL by contacting us using the information below.

10. Changes to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. The most current version will always be available on our website.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our handling of personal information, please contact:

Edmonton Federation of Community Leagues
Contact us
Website: https://efcl.org